Privacy Policy
Last updated: September 2026
1. Introduction
Trade Gold ("we", "our", or "us") operates the website tradegold.biz. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or register for our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We collect information you voluntarily provide when you register on our platform, including:
- Full Name — to identify your account
- Email Address — for communication and notifications
- Contact Number — for WhatsApp-based service updates
We do not collect payment card details. Any payment made via QR code is processed externally and we do not store transaction data on our servers.
3. How We Use Your Information
We use your information for the following purposes:
- To process and confirm your registration
- To send you a welcome message via WhatsApp
- To send internal notifications to our team via email
- To communicate important service updates
- To comply with applicable legal obligations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as Twilio for WhatsApp messaging) solely to operate our services. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us at contact@tradegold.biz.
6. Cookies
Our website uses cookies to enhance your browsing experience. You will be presented with a cookie consent banner on your first visit. You may accept or decline non-essential cookies. Essential cookies required for the site to function cannot be disabled.
7. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at contact@tradegold.biz.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@tradegold.biz